Understanding what matters to cancer patients

Wednesday, October 23, 2019 • 1-2 p.m. ET

About This Webconference

Cancer patients are taking control of their care. Nearly half of today's cancer patients go online for information when choosing a provider, and 11% switch providers during their care. Cancer programs need to understand what cancer patients want and design their services around them.

In this webinar, learn what cancer patients told us they want and best practices for implementing best in class patient experience.

Things You’ll Learn:

  • Surprising findings from our 2019 Cancer Patient Experience Survey
  • How patients make trade-offs when choosing providers, and how you should allocate resources
  • Where programs are most vulnerable to patient leakage, and how to reduce your risks   
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