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About This Webconference

Offering a consumer-focused experience is increasingly important for competing in today's health care marketplace, but most health systems' current strategies won’t help them build long-term loyalty.

To develop durable relationships with patients, leaders need to fully understand what consumers expect from providers—and then exceed those expectations.

During this webconference, our patient experience experts will discuss how to develop the services, infrastructure, and experience that foster long-term patient relationships.


Thursday, January 25, 20181 p.m. - 2 p.m. ET

Win the Consumer Experience Competition

Build brand loyalty through exceptional service, accessibility, and coordination