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About This Webconference

Take our 2017 rounding benchmark report one step further with an in-depth analysis of the benchmarks and what they mean for patient satisfaction.

This webconference will look behind the numbers and provide context and analysis to help you identify where to focus your rounding and patient satisfaction strategy.

We will also examine best practices and case studies from health systems that have leveraged rounding to improve their HCAHPS scores.

Wednesday, October 18, 20173 p.m. - 4 p.m. ET

Behind the benchmarks:
Key trends in rounding

What really improves patient satisfaction?

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