How Covid-19 has changed consumer virtual visit utilization and preference

COMPLIMENTARY WEBINAR • HEALTH CARE ADVISORY BOARD

How Covid-19 has changed consumer virtual visit utilization and preferences

Wednesday, August 26, 2020 • 3-3:30 p.m. ET

About This Webinar

In light of Covid-19, consumers have adjusted how they interact with the health care system—most notably by increasing their adoption of telehealth. This webinar will highlight the results of our latest consumer survey on telehealth utilization and preferences across service lines. We’ll also benchmark against the results of our 2017 telehealth survey.

Things You’ll Learn:

Who is using telehealth and how that compares to pre-Covid-19 utilization
Which health care services consumers are most open to receiving virtually
What factors influence consumer willingness to try telehealth

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I’m interested in learning more about how to understand and respond to changing consumer preferences