COMPLIMENTARY RESOURCE • ADVISORY BOARD
Survey Results: What 3,500 consumers want from their health plan portal technology
Health plan executives are investing in their member portal design to improve experience and utilization. As a result, health plan leaders will be looking for technology partners to help them grow their portal footprint.
Download this briefing to review the survey results from over 3,500 consumers about their health plan portal preferences. You'll learn the two major barriers preventing members from using their plan portals and how to help remedy the problem.