COMPLIMENTARY WEBINAR • ADVISORY BOARD
Customer Outlook Series: What you need to know about your customers
Throughout this series, we will take you inside the minds of three key customer and stakeholder groups: health systems, payers, and post-acute care providers.
Health Systems
Tuesday, March 2, 2021 • 3:00-4:00 p.m. ET
Health system leaders face many challenges: managing the Covid-19 pandemic, administering the Covid-19 vaccine, ensuring staff resilience, and overcoming financial constraints. Compounding these challenges are ongoing moves by purchasers and policymakers to shift care away from the hospital. Each of these moves will impact how health system leaders look to partner with suppliers and service providers. In this webinar, we’ll discuss what you need to know about working with health systems.
Payers
Wednesday, April 14 • 3:00-4:00 p.m. ET
Covid-19 will have lasting, but still largely unknown, effects on health status, consumer behavior, and health plan enrollment. Both public and private payers are considering how to increase use of primary care, sustain growth and momentum in telehealth, and organize the growing array of non-traditional services. this webinar, we'll discuss what you need to know about working with payers.
Post-acute care providers
Tuesday, May 11 • 3:00-4:00 p.m. ET
Covid-19 spotlighted the deeply entrenched challenges in post-acute care. However, it is unlikely that massive transformation will occur. The more plausible outcome is that the pandemic will actually worsen the pre-existing trends in post-acute and senior care. In this webinar, we'll discuss what you need to know about post-acute care providers and how you can best support them.
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